IT Helpdesk Support

In today’s business climate ensuring that your IT support services needs are met is critical. Planning for current and future as he needs is essential to come had a business and growth and FSET helps you achieve those goals. As a part of our Managed Services, we provide dedicated IT support 7 days a week from 8am to 5pm EST. We also offer after-hours support as needed. Our support team is 100% Canadian. We now also offer bilingual support services (English + French).

Our highly-focused IT support strategies are suitable for all business types and include phone email, remote, ticketing, and on-site support upon request. Our ticketing services are all inclusive and allow you to manage IT requests in a timely manner. Our IT support staff can also help you monitor your equipment remotely and we can even assist with archiving, backup, and off-site data reporting.

Our Managed Services support includes the following

  • Remote Monitoring & Management
  • Ticket Tracking & Reporting
  • Patch Management
  • Asset Management
  • Priority Service
  • Remote Support
  • Virtual Chief Information Office (vCIO)
  • 7 Days a Week IT Support
  • Phone Support (100% Canadian)
  • E-mail/Ticket Support (100% Canadian)
  • On-site local Support

Don’t wait for something to go wrong with your IT services. Let FSET provide preventative IT services that identify issues before they impact your business, giving you the time to run your business. Contact us today.